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The Terminal Building East Midlands Airport, Castle Donington, Derby DE74 2SA, UK – 0371 384 0293
We had our Faro flight cancelled at East Midlands Airport on Sunday 10th Dec so needed to hire another car for 3days. The young lady on your Airport Desk st approx 1300hrs was very helpful, friendly & courteous. It was because of this as well as a competertive price for short notice that we booked with Europcar. Thank you to that young lady for such good service with a smile. If we need car hire again when we come to the UK, I will definitely check out your rates first.
We were in a horrendous mess when Ryanair messed up our flights and we had to fly to EMA instead of MAN and then find our way up to Manchester. We arrived at the Europcar at 15:15 sunday 30 April and within 15 minutes we were booking our car. The lady who helped us was AMAZING and she should be given our thanks. She was able to reduce the cost by removing the £50 single trip fair which made taking the car affordable. Without her and that deal we would have had to have taken a bus and 2 trains to get back home so she saved us hours and we got to enjoy our Sunday evening! Everything was then smooth sailing but our awesome experience started with her! Please thank her for us!
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